Importance-performance Map Analysis (IPMA)

Everything you need to know about the IPMA

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In this course, you will learn how to conduct an importance-performance map analysis (IPMA) in PLS-SEM. We first introduce a systematic procedure for running an IPMA and discuss each step, paying particular attention to the requirements check. We then illustrate the computation and interpretation of the IPMA on both a construct and indicator level using the corporate reputation example. The following topics will be covered:

  • What is an IPMA and why is it useful?
  • Requirements for running an IPMA
  • Computation of importance and performance values
  • Results interpretation

Key benefits

  • Comprehensive video material covering the state-of-the-art in importance-performance map analysis (IPMA)
  • Learn how to carry out and to interpret the results of an IPMA on the construct and item level
  • Comprehensive lecturing slides included
  • Annotated outputs from SmartPLS illustrate all analyses step-by-step
  • Personal certificate after successful completion of the final exam

Your Instructor


Christian M. Ringle
Christian M. Ringle

Christian M. Ringle is a Chaired Professor and the Director of the Institute of Management and Decision Sciences at the Hamburg University of Technology (Germany) and an Adjunct Professor at the James Cook University (Australia). His research focuses on management and marketing topics, method development, business analytics, machine learning, and the application of business research methods to decision-making. His contributions have been published in journals such as Decision Sciences, European Journal of Marketing, International Journal of Research in Marketing, Information Systems Research, Journal of Business Research, Journal of Service Research, Journal of the Academy of Marketing Science, Long Range Planning, and MIS Quarterly. Since 2018, Christian has been included in the Clarivate Analytics' Highly Researchers list. He regularly teaches doctoral seminars on business analytics and multivariate analysis methods worldwide (e.g., on CB-SEM and PLS-SEM). He is a co-developer and cofounder of the statistical software SmartPLS. More information: https://www.tuhh.de/mds/team/prof-dr-c-m-ringle


Course Curriculum


  Importance-performance map analysis
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  Case study
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  End of course exam
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The IPMA allows you to gain more insights from your PLS-SEM results and you should run it whenever possible. This excellent course gives you all the knowledge you need to execute IPMA yourself - in a short time!

Joe Hair, University of South Alabama, USA

The IPMA is a fantastic tool, which allows you to extend your PLS-SEM results to obtain richer findings for the discussion section of your paper.

Lacramioara Radomir, Babeș-Bolyai University, Romania

Great learning materials! You'll get all you need to run your own IPMA in research papers and consulting projects.

Jeff Risher, West Florida College of Business, USA

Frequently Asked Questions


When does the course start and finish?
The course starts now and ends when your subscription expires. In-between, it is a completely self-paced online course - you decide when you start and when you finish.
Do I get credits for the course?
Universities and academic institutions usually acknowledge 2 ECTS points after successfully passing the course as certified by this document. The recognition, however, cannot be guaranteed and depends on the goodwill of your institution.

This course is closed for enrollment.